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Managing Risks in Electronic Banking
4-5 February 2020
08:00 - 17:00
Castille, Casa Leone, Floriana

Event Overview

Rapid technological changes in recent years have revolutionized the way banking services and products are delivered to Corporates and Consumers alike, so much so that keeping up with these changes is like trying to Tame a Tiger. We are all familiar with how the Internet, the cell-phone, Smartcards and even ATMs have changed our lives. These changes have dramatically modified and in some cases increased some of the traditional risks associated with banking activities, in particular strategic, operational, legal and reputational risks. In turn this has influenced the overall risk profile of banking. This course is an introduction to risk management for Electronic Banking (eBanking) activities. It is intended to move the participants beyond a simple understanding of the eBanking products & services, into an understanding of risk management and mitigation of this ever evolving sphere of business.

  • Richard holds a B.S. in International Business Administration from San Jose State University in California. His professional experience spans over 30 years. The first 5 years were spent with Wells Fargo Bank. Another 5 were spent honing his global banking skills, when Richard was intimately involved with International Trade Finance, Real Time Gross Settlement and International Payments, Cross Border Banking. Richard then repositioned into the private and high-tech sectors providing highlevel consulting services, business analysis, project management and training to a wide range of banking clientele across the globe. He has spent extensive time servicing a diversity of corporates and “financial institutional” clients, in China, Singapore, Hong Kong, Philippines, Korea, Malawi, Ghana, Nigeria, Kenya, South Africa, Poland, Sweden, Ireland, Netherlands, Greece, United Kingdom, Norway, Bermuda and across North America. Clients that Richard has trained & consulted to include with such notable firms as ANZ Bank, AIB Bank, Eurobank, ABSA Bank, CitiBank, Swedbank, IBM, Montran and Fundtech, as well as many others. Richard has also filled the role of advisor to ministries of finance, central banks on risk management, corporate governance, cash management, payment systems and technical payment and risk issues. Furthermore, key staff members from the Bank of England, South African Reserve Bank, Central Bank of Ireland, Bank Indonesia, European Central Bank, Norgesbank, Central Bank of Kenya, Central Bank of Tanzania, Bank of Portugal and others have attended training sessions presented by Richard.



Day 1: 

08.00 – 08.30: Welcome and Registration 

08.30 – 08.45: Introduction 

08.45 – 10.30: The Nature of e-Banking - 
                        What is e-banking and how does it work?
                       * Definition of e-Banking 
                       * Informational Websites 
                       * Transactional Websites 
                       * e-Banking Components 
                       * e-Banking Support Services 
                       * Web-linking 
                       * Account Aggregation 

10.30 – 10.45: Coffee Break 1

10.45 – 12.00: The Nature of e-Banking 
                      - What is e-banking and how does it work? 
                      * Electronic Authentication * Website Hosting 
                      * Payments for e-Commerce 
                      * Wireless e-Banking 

12.00 – 12.45: Risk Management Principles for Electronic Banking 
                      * Board and Management Oversight                      
                     * Security Controls 
                     * Legal and Reputational Risk Management. 
                     * Security Control Practices for e-Banking 

12.45 – 13.30: Lunch Break 

13.30 – 15.00: Risk Management Principles for Electronic Banking 
                      * Managing Outsourced e-Banking Systems and Services 
                      * Authorization Practices for e-Banking Applications 
                      * Audit Trail Practices * Maintaining the Privacy of Customer e-  Banking Information 
                      * Business Continuity and Contingency Planning Practices for e-  Banking

15.00 – 15.15: Coffee Break 

15.15 – 17.00: e-Banking Risks - Examining the special nature of risks associated with e- banking including their effects on: 
                      * Transaction/Operations Risk 
                      * Credit Risk 
                      * Liquidity, Interest Rate, Price/Market Risks 
                      * Compliance/Legal Risk 
                      * Strategic Risk 
                      * Reputation Risk 

Day 2:

08.00 – 08.30: Welcome & registration 

08.30 – 16.45: Taming the Electronic Tiger - Managing the Risk in Electronic Banking 

A key element of all financial operations is the management of risk –  credit, liquidity and operational are the key ones. Of particular importance for our course are the operational risks. Electronic banking gives a completely new meaning to these risks that is not present in the old bricks and mortar electronic world. Day 2 is devoted to understanding these changes and how it has altered operational risk management. 
                   * Board and Management Oversight 
                   * Electronic Banking Strategy 
                   * Cost-Benefit Analysis and Risk Assessment 
                   * Monitoring, Accountability and Audit 
                   * Managing Outsourcing Relationships 
                   * Due Diligence for Outsourcing Solutions 
                   * Contracts for Third-Party Services 
                   * Oversight and Monitoring of Third Parties 
                   * Information Security Program 
                   * Security Guidelines 
                   * Risk Management of e-Banking Activities 
                   * Outsourcing in e-Banking 
                   * Reporting Functions in e-Banking 
                   * Information Security Program 
                   * Security Guidelines 
                   * Information Security Controls 
                   * Authenticating E-Banking Customers 
                   * Administrative controls 
                   * Internal Controls 
                   * Business Continuity Controls 
                   * Legal and Compliance Issues 
                   * Trade Names on the Internet 
                   * Website Content 
                   * Customer Privacy and Confidentiality 
                   * Transaction Monitoring and Consumer Disclosures 
                   * Payments for e-Commerce
                   * e-Banking Control Procedures 
                   * Unique Risks of Wireless Banking 

10:30 - 10:45: Coffee Break 

12:45 - 13:30: Lunch break 

15:00 - 15:15: Coffee Break 

16:45 - 17:00: Conclusion 

Why should delegates attend?

Electronic banking carries its own unique characteristics, which increases and modifies some of the traditional risks associated with banking activities. These characteristics include;its own unique characteristics, which increases and modifies some of the traditional risks associated with banking activities. These characteristics include:

        * Extraordinary speed of change related to technological and customer service innovation 
        * Universal and global nature of open electronic networks 
        * Integration of electronic banking applications with legacy computer systems
        * Increasing dependence of banks on third parties that provide the necessary information technology on which electronic banking depends.

Managing Risks in Electronic Banking

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